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Desktop Support Technician Lead
Empower AI
 - Philadelphia, PA
Manages Deskside Support Technicians in the GSA R03 Regional Office Building. Performs a variety of clerical and administrative duties pertinent to onsite support. Responds to trouble tickets to resolve user problems; opens trouble tickets to track and resolve user problems. Provides technical support onsite or through phone, email, and instant message remotely to users i
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