Must be flexible to work within the core operating hours of 7am 9pm EST Respond to inbound support requests via phone, email, and chat Troubleshoot hardware, software, and network issues Provide remote desktop support Thoroughly document and track support incidents in the service desk software Escalate complex issues to higher level support teams when necessary Maintain a

Dorman was founded on the belief that people should have the freedom to fix their vehicles. For over a century, we've provided countless products and services to help people do just that.As a $1.3B + global supplier of aftermarket automotive parts, with 3,300+ Contributors, and 28 Sites across the globe, we remain focused on driving new solutions, to help our partners gro

Incident Response Solve common problems such as username and passwords issues, menu navigation, verification of hardware and software, installation issues, and setup Respond to service desk incidents in support of a global organization, conduct basic troubleshooting Escalate to senior resources when necessary Maintenance Tasks and Service Requests Respond to service reque

Site Name USA Pennsylvania Upper Providence, Belgium Wavre, Netherlands Amersfoort, Netherlands Amsterdam, Switzerland Muenchenbuchsee Bern, UK Hertfordshire Stevenage, UK London Brentford Posted Date May 16 2024 #LI DNI Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technolog

77 West Wacker Dr (35012), United States of America, Chicago, Illinois Platform Engineer, Network Management This role will require the ability to perform a diverse array of intermediate technical work. Seeking an Platform Engineer with deep network and wireless knowledge and experience, who can multitask and think intuitively. The candidate should be flexible and able to

Employee Applicant Privacy Notice Who we are Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next generation financial services company and national bank using innovative, mobile first technology to help our millions of members reach their goals. The industry is goi

The selected candidate will provide moderately complex to complex technical support for Document Management. First point of contact for issues and initiatives related to systems, tools, and applications supported by the work group. Duties are varied and include production support and troubleshooting, application maintenance, and monitoring. May coordinate and execute test

Reporting to the Sales & Business Development Director, the Technical Inside Support Representative is a key member of the Relay & Power Systems team. This position is responsible for supporting the RPS sales proposal process associated with electrical utility, heavy industrial and emerging markets in the transmission and power distribution segments. The primary focus of

Introduction The Associate Field Service Technician is responsible for maintaining retail store technologies, computer systems and peripherals, within retail store and commercial business environments. They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non TOSHIBA retail products and

Team player with strong analytical skills and the ability to understand and resolve complex problems. Experience in engineering Large Scale Deployment/Migrations. Ability to create presentations for business partners and project stakeholders. Certara bases all employment related decision on merit, taking into consideration qualifications, skills, achievement, and performa

This is a full time remote position that can be located anywhere in the U.S. We are currently seeking an experienced Supervisor of Data Informatics to join our analytic team. This supervisor will lead a team of analysts to prepare and present detailed data analyses to large customers across the Enlyte suite of products for both workers' compensation, Auto 1st Party, and A

Assist in managing the enterprise logging ecosystem to understand the entire lifecycle of a log, from event generation to normalization and systematic integration into a unified data schema. Assist in the analysis of security incidents to distinguish real threats from false positives during incident triage. Develop KQL queries to collect logs and other data relevant to on

Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Properly troubleshoot and resolve user computer issues including hardware and software related concerns Assist other technicians in resolving complex issues Ensure customer requirements and guidelines are identified and completed within the timeline set by the customer Ass

The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2 Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handlin

Manage account relationships, maintaining effective communications and ensuring customer requirements are met. Review and update condition report; approve and audit vehicle repair report. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value. Respond to customer inquiries relating to vehicles. Provide quality servi